Terms & Conditions

Escape from the outside world… revitalise and restore your mind and body.

Website Disclaimer

The content of this website is for information purposes only. Whilst every effort has been taken to ensure the accuracy of the information in this website, users are strongly urged to confirm important information, such as (but not limited to) prices of products and services availability, by email or telephone. Keturah Day Spa cannot be held responsible for any loss or damage resulting from any information contained in this website. Keturah Day Spa disclaims all warranties, express or implied, as to the accuracy of the information contained in the materials on this website. Keturah Day Spa reserve the right, in every case at its own discretion and for whatever reason, to amend content contained within this website, its corporate documentation and promotional material.

Purchasing Terms and Conditions

  • All prices includes GST.
  • Prices are subject to change without notice.
  • Shipping in Australia only

Gift Voucher Terms and Conditions

  1. Treat your Gift Voucher like cash, Gift Voucher’s are your responsibility to take care of within your possession.
  2. Defaced, mutilated, altered, lost or stolen Gift Vouchers will not be replaced, refunded or redeemed.
  3. Gift Vouchers may be redeemed at any of our 3 locations.
  4. You must bring your Gift Voucher with you at the time of your appointment as this is your form of payment, treatment payment will not be honoured without your Gift Voucher.
  5. If you have an online Gift Voucher this must be printed and presented at the time of your appointment or the services will not be honoured via Gift Voucher payment.
  6. Our Cancellation Policy is very strict, Tuesday to Friday 24 hours notice and Saturday to Monday 48 hours notice, failure to adhere to this policy will result in your Gift Voucher being fully redeemed.
  7. Gift Vouchers have a value at the date of purchase for a Package or Treatment, if any price increases are relevant at the time of the Gift Voucher being redeemed the increased value of the treatment balance must be paid by the consumer.
  8. Gift Vouchers will expire 3 years from date of purchase.
  9. Special Offer Gift Vouchers will expire 6 months from date of purchase.
  10. Expired Gift Vouchers will not be honored as they become void after the expiry date.
  11. Failure to keep an appointment will result in the Gift Voucher becoming void and fully redeemed.
  12. Gift Vouchers will not be exchanged, refunded or redeemed for cash, products or cosmetic treatments.
  13. Gift Vouchers cannot be reloaded.
  14. It is your responsibility to use the full value of the voucher before the expiry date.
  15. Unused balances on a Gift Voucher will not be refunded, credited and no cash will be given for any unused balances.
  16. If your treatment exceeds the available value on your Gift Voucher you must make up the difference with an alternative form of payment.
  17. We reserve the right to change any terms contained within these Terms & Conditions at any time.